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Website Privacy Policy
Effective Date: August 14, 2026
Website: https://www.mikegoodsonroofingllc.com
At Mike Goodson Roofing LLC ("we," "us," or "our"), we value your trust and are committed to protecting the privacy of our residential homeowners, website visitors, and prospective customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, request a free roof inspection or estimate, or interact with our services.
1. Information We Collect
We collect information directly from you when you interact with our website or submit inquiries, as well as automatically through website analytics.
A. Information You Provide directly
Contact & Identification Data: Name, phone number, email address, physical property address, and service zip code when filling out contact forms, estimate request forms, or contacting us directly.
Service Details: Information about your home, roofing needs, project timeline, insurance claim status (if applicable), and specific preferences or photos submitted for project evaluation.
Communication Records: Messages, notes, and inquiries sent through web forms, live chats, or email.
B. Information Collected Automatically
Device & Usage Data: Your IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and general device information collected via cookies and tracking technology.
Location Information: General geographic location (e.g., city or zip code level) derived from your IP address to confirm you are within our service region.
2. How We Use Your Information
We use the information we collect strictly to deliver top-quality residential roofing services and support:
Service Delivery: Processing estimate requests, scheduling on-site roof inspections, delivering project quotes, and performing roofing installations or repairs.
Customer Support: Responding to questions, handling service requests, and maintaining communication regarding ongoing or upcoming projects.
Marketing & Promotions: Sending seasonal maintenance reminders, special promotional offers, or news about our services (where permitted by law).
Website Improvement: Analyzing website traffic and user interaction to optimize our site navigation, loading speeds, and overall mobile user experience.
Legal & Safety Compliance: Protecting against fraudulent activities, complying with regional legal obligations, and enforcing our terms of service.
3. How We Share Your Information
Mike Goodson Roofing LLC does not sell, rent, or trade your personal information to third parties for commercial marketing purposes.
We may share your information only under the following limited circumstances:
Service Providers: Trusted vendors who assist in operating our website, hosting software, scheduling applications, or managing customer relationship tools (CRMs). These third parties are contractually obligated to keep your data secure and confidential.
Legal Compliance: When required by law, court order, subpoena, or governmental regulation, or to protect the safety, rights, and property of Mike Goodson Roofing LLC, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, sale of assets, or restructuring, customer data may be transferred as a business asset subject to this Privacy Policy.
4. Mobile & SMS Communication Policy
If you choose to provide your phone number and opt-in to receive SMS notifications, project updates, or promotional messages from us:
Opt-In Data Protection: Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any text message received, or by contacting us directly.
Rates: Standard message and data rates may apply according to your wireless carrier plan.
5. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking tools to enhance functionality and analyze site traffic:
Essential Cookies: Necessary for basic website functionality, such as form submissions and navigation.
Analytics Cookies: Used by services such as Google Analytics to help us understand how visitors interact with our site so we can improve layout and content.
Managing Cookies: You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the performance of certain website features.
6. Data Security & Retention
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, alteration, or misuse.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, provide ongoing residential warranty support, maintain historical business records, or comply with statutory requirements.
7. Third-Party Links
Our website may contain links to external sites (such as supplier sites, financing partners, or social media pages). We are not responsible for the privacy practices, content, or data collection policies of third-party platforms. We encourage you to review the privacy policies of any site you visit.
8. Your Choices & Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access & Correction: Request a copy of the personal information we hold about you or request corrections to inaccurate data.
Deletion: Request that we delete your personal information, subject to certain legal or operational retention exceptions (e.g., warranty and billing records).
Opt-Out: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of the email, or reply STOP to SMS messages.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are directed to adult residential homeowners and property owners. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove the data.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. The updated version will be posted on this page with a revised "Effective Date" at the top. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data privacy practices, please contact us at:
Mike Goodson Roofing LLC
Website: https://www.mikegoodsonroofingllc.com
Contact Form: https://www.mikegoodsonroofingllc.com/#contact